Privacy Policy

Effective Date: 18th March 2025

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1. Introduction

Your privacy is important to us. This Privacy Policy explains how mynd collects, uses, and protects your personal data in compliance with applicable laws, including GDPR (UK/EU), CCPA (California, US), the Australian Privacy Act, and the New Zealand Privacy Act.

2. Information We Collect

We collect the following types of information:

  • Personal Data: Name, email, phone number (if provided by you).
  • Usage Data: Interactions within the app to personalise your experience.
  • Device Data: Technical details for functionality and security.

3. How We Use Your Information

We use your data to:

  • Provide and improve our services.
  • Personalise recommendations and user experience.
  • Ensure security and prevent fraud.
  • Communicate with you regarding updates and support.

4. Data Sharing & Third Parties

  • We do not sell your personal data.
  • We may share data with service providers that support our platform (e.g., cloud storage, analytics, customer support).
  • We may disclose data when required by law.

5. International Data Transfers

  • Users acknowledge that their data may be stored and processed in jurisdictions with different privacy laws.
  • We take measures to protect international data transfers as per GDPR, CCPA, and local regulations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent for data processing.
  • Request data portability.

7. Data Security

  • We use encryption and security measures to protect your information.
  • However, no system is 100% secure, and you share data at your own risk.

8. Retention Policy

  • We retain user data for as long as necessary for service provision or legal compliance.

9. Changes to this Privacy Policy

  • We may update this policy from time to time and will notify users of any significant changes.

10. Contact Us

For privacy-related inquiries, contact hello@myndapp.com.au.

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Consumer Health Data Privacy Policy

1. Introduction

This Consumer Health Data Privacy Policy explains how mynd handles sensitive health-related data and complies with applicable health privacy laws, including the GDPR, CCPA, and emerging health data laws in the US and UK.

2. What is Consumer Health Data?

Consumer health data includes information related to:

  • Mood tracking and mental wellness assessments.
  • Mindfulness, meditation, or emotional regulation practices.
  • Any personal responses inputted by users regarding emotional or mental health status.
3. How We Collect and Use Consumer Health Data

We collect this data to:

  • Provide tailored wellness recommendations.
  • Improve our mental health support tools.
  • Analyse aggregated usage trends to enhance our platform.
4. Consent for Health Data Processing
  • By using mynd’s features that involve health-related data, you consent to our collection and processing of such data.
  • You may withdraw consent at any time, which may limit your use of certain features.
5. Protection of Consumer Health Data
  • All consumer health data is stored securely and encrypted.
  • Access to health data is restricted to authorised personnel only.
6. User Rights Regarding Health Data
  • You have the right to:
    • Request a copy of your health data.
    • Request deletion of your health data.
    • Restrict or object to certain uses of your data.
7. Compliance with Health Data Laws
  • mynd complies with all applicable regulations regarding health data protection, including:
    • GDPR (UK/EU): Consent-based processing, user data rights.
    • CCPA (California, US): Right to access, delete, and opt-out of data collection.
    • Australian Privacy Principles (APPs): Security and transparency in health data processing.
    • New Zealand Privacy Act: Ensuring responsible health data collection and use.
8. Changes to this Policy
  • We may update this policy as needed to comply with legal requirements or improve user protections.
9. Contact Us

For questions regarding health data privacy, email hello@myndapp.com.au


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